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Ethical Management
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Grounded in our core philosophy of "The Right, The Best," Dongsung respects societal laws and norms
and is committed to fulfilling its responsibilities and obligations to help build a healthy society.
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- Establishing Ethical Norms
- We provide the standards for making sound and ethical decisions that drive transparent management.
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- Internalizing Ethical Management
- Through internal assessments, we disseminate leadership's commitment to ethical management and foster a deeply embedded culture of legal compliance.
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- Operating a Reporting Channel (HOT-LINE)
- Investigations are conducted through an external channel, ensuring complete anonymity for the reporter.
- ＊All Dongsung employees are committed to upholding the Code of Ethics and actively preventing unethical behavior in their daily work.
- ＊For grievance counseling, please contact the HR/Support team of each affiliate.
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ETHICS
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What is the Code of Ethics?Guided by "THE RIGHT" (Right Mind), this Code of Ethics defines the practical standards that all Dongsung employees must uphold to contribute to employee happiness, customer value creation, and a prosperous life for humanity. It provides core principles for distinguishing right from wrong when faced with ethical dilemmas, serving as a baseline standard for ethical conduct.
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Global Code of Ethics
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- Respect for Employees
- We respect the dignity of every individual, ensure equal opportunities and fair evaluations, and strive to enhance employee happiness.
- Human Rights
- We value each employee as an independent entity and take proactive measures to safeguard universally recognized human rights.
- Discrimination
- We prohibit any form of discrimination against our employees based on nationality, geographic origin, race, gender, age, culture, religion, disability, educational background, political beliefs, or personal preference.
- Sexual Harassment
- We treat all employees as valued colleagues with mutual respect and consideration, while proactively preventing sexual harassment and fostering a safe, healthy workplace atmosphere.
- Workplace Harassment
- We strictly prohibit all online and offline conduct that insults an individual's character or violates human dignity, including verbal or physical violence, sexual harassment, bullying, and intimidation.
- Financial Transactions
- We refrain from requesting financial transactions between employees, such as borrowing or lending money, loan guarantees, asset leasing, or other similar actions.
- Equal Opportunity
- We ensure equal opportunities for education and growth based on employees' competencies and qualifications, and provide fair evaluation and rewards for their performance.
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- Customer Satisfaction
- We operate with integrity from our customers' perspective, delivering the value they desire through our products and services to achieve ultimate customer satisfaction.
- Quality
- We fully adhere to the quality standards required to ensure a stable supply of the highest quality products and services to our customers, avoiding any conduct that may compromise them.
- Information Protection
- We comply with all applicable laws and regulations to safeguard customer personal information, and refrain from any conduct that may unlawfully compromise it.
- Provision of Information
- We provide customers with truthful and useful information about our products and services so they can make informed decisions, and refrain from presenting false or exaggerated information.
- Customer Feedback
- We actively listen to customer feedback regarding our products and services and readily embrace their legitimate requests and reasonable suggestions.
- Product Liability
- We proactively provide the necessary information to prevent potential harm or safety risks to our customers, and responsibly implement measures to ensure product and service safety and quality.
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- Fair Competition
- We pursue mutual prosperity through fair competition in the marketplace and fair transactions with our business partners.
- Collusion
- We refrain from entering into agreements with other businesses that unfairly restrict competition regarding prices, supply volumes, geographic territories, transaction terms, or other commercial conditions for goods or services.
- Obtaining and Using Information Legitimately
- We gather competitive intelligence only through lawful and ethically sound methods, and ensure that any acquired information is utilized strictly for legitimate business purposes.
- Legitimate Transactions
- We conduct all transactions on a fair and equal footing, and strictly refrain from any unfair practices toward business partners by abusing our superior bargaining position.
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- Asset Protection
- We use the company's tangible and intangible assets strictly for their intended business purposes, and are committed to safeguarding them.
- Intellectual Property
- We recognize that any information or knowledge acquired through our work constitutes the company's intellectual property and are committed to safeguarding it, while strictly refraining from infringing upon the intellectual property rights of other companies or individuals.
- Security Policy
- We strictly adhere to the company's security policy as a vital defense mechanism to protect confidential information, intellectual property, and critical information assets from external leaks, unauthorized disclosure, or third-party infringement.
- Use of Assets
- We value all company assets—including products, equipment, information, supplies, fixtures, or other assets—and handle them with care, while strictly refraining from using them for personal gain or any non-business purposes.
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- Transparent Management
- We uphold the principles of a fair market economy with transparency as our foundation, without deception or concealment.
- Anti-Bribery and Corruption
- We strictly refrain from accepting, providing, or promising any illegal or unethical benefits or bribes—whether monetary or non-monetary—to or from stakeholders.
- Financial Transactions
- We refrain from requesting financial transactions with stakeholders, such as borrowing or lending money, loan guarantees, asset leasing, or other similar actions.
- Abuse of Authority
- We strictly refrain from exercising unfair influence by exploiting our job authority or status, or pursuing illegal gains for the company or individuals.
- Document Preparation and Reporting
- We strictly refrain from preparing, reporting, or sharing documents based on manipulated information—including concealment, understatement, exaggeration, or fabrication—with internal or external stakeholders.
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- Responsible Management
- We promote sustainable growth and faithfully fulfill our social responsibilities as a corporate citizen.
- Environment
- We protect the environment and ecosystems—precious assets to be preserved for future generations—and are committed to conserving resources.
- Health and Safety
- We take proactive measures to ensure the safety and health of our employees, maintaining a working environment safe from occupational accidents, injuries, disasters, diseases, and infections.
- Social Contribution
- We faithfully fulfill the corporate responsibilities and obligations required by society, and actively participate in activities that contribute to the development of local communities.
- Sustainable Development
- We incorporate sustainable development into our management decision-making to address the environmental and social challenges facing human society.
- Shareholder Value
- We pursue the enhancement of shareholder value by maximizing corporate value.
- Information Disclosure
- We disclose financial and non-financial information timely and transparently, in accordance with relevant laws and regulations.
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